TERMS & CONDITIONS
Booking a Date/Retainer
Changes and cancellations
Every effort will be made to provide the exact cake you have requested. However, cake decorating is an art form. Slight variations in design, color, or other details may be made for artistic or structural reasons. A sample is required if an exact color is desired. Every effort will be made to match that color but is not 100% guaranteed.
Transporting the cake
Client assumes all responsibility for damages once they take possession of the cake. Decadent Delights makes every effort to provide a structurally sound cake that is safe for travel and is not responsible for damages that may occur after cake delivery. Clients should transport cakes in a cool vehicle on a flat surface such as the passenger foot well. Making additional stops, not running the air conditioning, improperly stowing the cake, or aggressive driving increase the chance of damage.
Decadent Delights is not responsible for any damage to the cake(s) after set-up is complete. The client is responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table, with an optimal room temperature of 75 degrees or below. Dessert bar specifications will be detailed in the client contract. Set up fees may apply.
Any equipment borrowed from Decadent Delights (bases or décor) must be returned within 7 days of the event. A fee will be charged for any items not returned. Deposits are taken and will be refunded for items returned within the return window. Late fees will be deducted from the deposit. The deposit is separate from rental fees
All items produced by Decadent Delights are in a dedicated Gluten-free kitchen. Cakes may come into contact with milk, nuts, soy and other allergens during production. Customers should inform guests and Decadent Delights is not liable for allergic reactions.
Decadent Delights reserves the right to photograph any products without the specific consent of, or additional compensation to, the client.
In the case of emergency, please contact us immediately so that we may address any issues. If you are dissatisfied with your cake for any reason, you must notify us the day of your event to explain the situation. Any uneaten portion of the cake and/or photographic evidence must be submitted for any refund or credit to be considered.
Obligation to You
Every effort will be made to fulfill the terms of this agreement. If something should happen that renders Decadent Delights unable to do so (illness, accident, major storm, Acts of God, or other causes our control), your payment will be refunded in full (including the deposit). If at all possible, an alternate qualified bakery will be recommended to assist you with your order.
This website is owned and operated by Decadent Delights by Inclusions.
We abide by word of mouth marketing standards.
We believe in honesty of relationship, opinion, and identity.
If you have any questions regarding this policy or your dealings with our website, please contact us.