Question 1

Do you offer tastings?

Answer

Yes, we do! We will do an in-person tasting for up to two people by appointment at a location determined at the time of booking or you can order a tasting box with a selection of our cake options. Either is a $25 fee. Tasting boxes can be expanded for additional servings at an nominal additional fee. Tastings include your choice of 3 cake flavors, four buttercream flavors, and 2 filling flavors. Customized boxes can be discussed at time of booking. Tasting fee ($25) will be applied to orders of $250 or more if booked within 30 days of tasting.

Question 2

Do you deliver?

Answer

Yes, we offer the option of delivery for our treat and special creations! We highly recommend wedding cakes and buffets are delivered by Decadent Delights to your location. Delivery and set up is a $25 charge and includes a 35-mile radius of our bakery. Additional delivery charges outside this radius will be calculated on an individual basis and will be included as an item on your quote.

Question 3

Do you have customer service?

Answer

Absolutely! You can contact us through any of the methods on our Contact page and we are happy to assist you!

Question 4

Do you wholesale?

Answer

Yes, we do you can find information here or you can contact us directly through our contact us page.
Wholesale inquiries require a current resale license.

Question 5

Do you rent stands?

Answer

We do! We require a pre-paid deposit in addition to the rental fee. Stands returned on time and in the condition that it was provided to you will have the deposit returned.

Question 6

Do you require a deposit?

Answer

Yes, a date is not booked until the agreed upon retainer is paid. Retainers are generally 50% of the order total and are not refundable.

Question 7

When is the final balance due?

Answer

The total order must be paid 14 calendar days prior to the event. Changes to the order after that point will be at the discretion of Decadent Delights and are not guaranteed.

Question 8

Do you take credit cards or checks?

Answer

Invoices may be paid via cash, credit card or check. Invoice is not considered completed until the bank transaction clears.

Question 9

I have a photo of a cake, can you make an exact replica?

Answer

Cakes are individual art pieces and we respect other cake artists. We are happy to work with you to pull inspiration from photos but will not directly replicate a cake without the artists express permission.

Question 10

What about Allergens?

Answer

We are a dedicated Gluten Free bakery so all of our product will be free from wheat, barley, and rye. We also offer some dairy free and egg free options. We are NOT a tree nut or peanut free bakery. We use fresh ingredients and scratch make our cakes, fillings, frosting and desserts.

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