FREQUENTLY ASKED QUESTIONS
Do you offer tastings?
Do you deliver?
Do you have customer service?
Absolutely! You can contact us through any of the methods on our Contact page and we are happy to assist you!
Do you wholesale?
Yes, we do you can find information here or you can contact us directly through our contact us page.
Wholesale inquiries require a current resale license.
Do you rent stands?
We do! We require a pre-paid deposit in addition to the rental fee. Stands returned on time and in the condition that it was provided to you will have the deposit returned.
Do you require a deposit?
Yes, a date is not booked until the agreed upon retainer is paid. Retainers are generally 50% of the order total and are not refundable.
When is the final balance due?
The total order must be paid 14 calendar days prior to the event. Changes to the order after that point will be at the discretion of Decadent Delights and are not guaranteed.
Do you take credit cards or checks?
Invoices may be paid via cash, credit card or check. Invoice is not considered completed until the bank transaction clears.
I have a photo of a cake, can you make an exact replica?
Cakes are individual art pieces and we respect other cake artists. We are happy to work with you to pull inspiration from photos but will not directly replicate a cake without the artists express permission.
What about Allergens?
We are a dedicated Gluten Free bakery so all of our product will be free from wheat, barley, and rye. We also offer some dairy free and egg free options. We are NOT a tree nut or peanut free bakery. We use fresh ingredients and scratch make our cakes, fillings, frosting and desserts.
If you have any additional questions that were not answered here, please feel free to reach out to us. We would love to hear from you!